Tech Support: Error Unknown

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  • Tech Support: Error Unknown

Tech Support: Error Unknown is a simulation adventure game with challenging puzzle mechanics where you play as a tech support specialist that gets tangled in a sinister conspiracy. This title is developed by Dragon Slumber and published by Iceberg Interactive.

You're just doing your job, resolving simple customer issues, and all of a sudden you uncover something that was best left hidden. Now you're in the middle of a conspiracy, and there are many ways that you can take. Join your employer and help them with their plans, become a member of a rogue hacktivist group that is trying to bring them down, help the police with this whole situation, or go forth as a lone wolf and pursue your personal goals.

Tech Support: Error Unknown gives you access to various computer software which you use to solve the issues of your customers. But, you can manipulate these programs for personal gain if you choose to do so. The system can be hacked if you want to unlock its full potential, GPS can be used to locate lost phones, profiles can be scanned in order to find information that lets you blackmail the customers, and all kinds of other options are available as well.

The game features a novel procedural dialogue system that you use to talk to customers and your colleagues, a complex sandbox computer environment where you get to pick how you handle each situation, multiple sides to join that unlock new gameplay, many different major and minor endings which can be unlocked, and more!

We have just launched a new ‘Endless Challenge Mode’ and ‘Zen mode’ update! In the ‘Endless Challenge’ mode, you will fight to reach the top of the online leaderboards; taking on 3 different challenges, each with 2 levels of difficulty. The challenges you can compete in are: Speed: complete as many tickets as you can within 10 minutes. Time: earn a target amount of money as fa...

2019-05-06

Hey everyone, We've been reading all of your comments, praise, criticisms and bug reports, and I want to thank you for your passion concerning the game. We've been hard at work producing a new patch which should cover a lot of issues you guys have been having with the game, including for our international audience in Germany and China. Please continue posting your issues in th...

2019-03-07

Today is the launch of our story-driven adventure Tech Support: Error Unknown! The game is available for Windows, Mac and Linux at end of business day in the CET region and to celebrate the release, there will be a 10% discount for the week of launch! Tech Support: Error Unknown is a unique adventure game that recruits players as new-starters in th...

2019-02-27

Developer: Dragon Slumber Publisher: Iceberg Interactive Release: February 27th On: Windows, Mac, Linux From: Steam Price: TBA I’m all in favour of as many A Normal Lost Phone/Orwell-like games as people can make. A fake phone or desktop, in which a story plays out via the mundane apps we are used to using every day. But, they do tend to miss more often than they hit. Tech Support really needs some. (more…)

2019-02-26

We confirm that the release date leaked by Indigo is correct. Tech Support: Error Unknown will be launching for PC, Mac and Linux on February 27th! Tech Support: Error Unknown casts players as new-starters in the IT department of multinational corporation Quasar Telecommunications, which, you soon discover, does not appear to be it what it seems. From the Spectrum OS virtual d...

2019-01-29

PC SYSTEM REQUIREMENTS

MINIMUM SPECS:

Minimum:

  • OS: Windows 7 or greater
  • Processor: 1.5 GHz CPU
  • Memory: 500 MB RAM
  • Graphics: 1280x720 or better video resolution in High Color mode
  • Storage: 500 MB available space
  • Sound Card: Standard onboard sound card

MAC SYSTEM REQUIREMENTS

MINIMUM SPECS:

Minimum:

  • OS: OSX 10.6+
  • Processor: 2.20Ghz
  • Memory: 500 MB RAM
  • Graphics: 1280x720 or better video resolution in High Color mode
  • Storage: 500 MB available space
  • Sound Card: Standard onboard sound card

LINUX SYSTEM REQUIREMENTS

MINIMUM SPECS:

Minimum:

  • OS: Ubuntu
  • Processor: i5-5200 2.20Ghz
  • Memory: 500 MB RAM
  • Graphics: 1280x720 or better video resolution in High Color mode
  • Storage: 500 MB available space
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