One of the biggest problems facing game developers in the world today is the cheaters and hackers. While it’s true that not every game out there needs to worry about such things, a majority of them do, especially when they’re multiplayer titles, or have multiplayer modes at the very least. For games that are multiplayer-only, like PlayerUnknown’s Battlegrounds, the need to fight cheaters is paramount, and to the devs credit, they have been doing that. However, they have made some mistakes, and they’re owning up to it.
PlayerUnknown’s Battlegrounds has been fighting cheaters since basically its launch, and many people have left the game because of the cheaters. The team at Bluehole have been banning people left and right to try and make up for this, but it’s come at a cost. For while many, MANY of the bans they’ve given out were legitimate, others have been found out to be wrong.
In a statement on their website, the team acknowledges what happened, and offers compensation:
As you know, one of our highest priorities is working towards eliminating hackers and cheaters from PUBG. We’ve made great strides in this area recently, but unfortunately sometimes we get it wrong, which was the case recently when a number of players were improperly banned and were unable to access the game for a period of time. For those players who were affected, we will be granting a small compensation of 20,000 BP to your accounts. Compensation should already be showing up in affected players accounts.
Naturally, the team apologized for the error, and asks that gamers remain patient with them as they work out what they need to do in order to ensure that this doesn’t happen again. It’ll be interesting to see how the ban process goes from this point on, as more false bans could lead to more problems for the title.